SUCCESS STORY
Reduced licence fees by over £1M
Streamlining global procurement for a medical products giant
- Achieving operational excellence through digital transformation
Outcomes
Cost Savings
Cut licence fees by over £1M
COMPLIANCE INCREASE
Contract compliance improved from 77% to 96%
GREATER EFFICIENCY
Saved 323 FTE days annually
Faster Onboarding
Reduced supplier onboarding effort by 52%
BACKGROUND
Our client is a leading medical products company with a presence across 25 countries.
The company’s move to shared services was being held back by outdated systems and inconsistent procurement processes.
the challenge
- Slow and inconsistent supplier onboarding created bottlenecks across multiple regions.
- Lack of standardised payment terms impacted working capital and financial controls.
- Low PO-to-invoice compliance led to fragmented spend data and reporting gaps.
- Poor user experience in procurement systems contributed to low adoption and negative feedback.
- Disjointed data strategy and multiple taxonomies made it difficult to scale and govern processes effectively.
SOLUTION
4C Associates led a global source-to-pay transformation:
- Redesigned supplier onboarding and requisitioning
- Standardised taxonomies and master data
- Rolled out Pcards in 25+ countries
- Introduced AI-powered automated training
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