SUCCESS STORY

Reduced licence fees by over £1M

Streamlining global procurement for a medical products giant

  • Achieving operational excellence through digital transformation

Outcomes

Cost Savings

Cut licence fees by over £1M

COMPLIANCE INCREASE
Contract compliance improved from 77% to 96%

GREATER EFFICIENCY

Saved 323 FTE days annually

Faster Onboarding
Reduced supplier onboarding effort by 52%

BACKGROUND

Our client is a leading medical products company with a presence across 25 countries.

The company’s move to shared services was being held back by outdated systems and inconsistent procurement processes.

the challenge

  • Slow and inconsistent supplier onboarding created bottlenecks across multiple regions.
  • Lack of standardised payment terms impacted working capital and financial controls.
  • Low PO-to-invoice compliance led to fragmented spend data and reporting gaps.
  • Poor user experience in procurement systems contributed to low adoption and negative feedback.
  • Disjointed data strategy and multiple taxonomies made it difficult to scale and govern processes effectively.

SOLUTION

4C Associates led a global source-to-pay transformation:
  • Redesigned supplier onboarding and requisitioning
  • Standardised taxonomies and master data
  • Rolled out Pcards in 25+ countries
  • Introduced AI-powered automated training
4C100

Start your
improvement journey