SUCCESS STORY
Reduced licence fees by over £1M
Streamlining global procurement for a medical products giant
- Achieving operational excellence through digital transformation
at a glance
A global medical products company partnered with FourCentric to streamline procurement operations and support a broader shared services transformation across 25 countries.
Through digital source-to-pay optimisation, supplier onboarding redesign, and standardised procurement processes, the programme improved compliance, reduced operational effort, and increased efficiency across global procurement operations.
Outcomes
Cost Savings
Cut licence fees by over £1M
COMPLIANCE INCREASE
Contract compliance improved from 77% to 96%
GREATER EFFICIENCY
Saved 323 FTE days annually
Faster Onboarding
Reduced supplier onboarding effort by 52%
BACKGROUND
Our client is a leading medical products company with a presence across 25 countries.
The company’s move to shared services was being held back by outdated systems and inconsistent procurement processes.
the challenge
- Slow and inconsistent supplier onboarding created bottlenecks across multiple regions.
- Lack of standardised payment terms impacted working capital and financial controls.
- Low PO-to-invoice compliance led to fragmented spend data and reporting gaps.
- Poor user experience in procurement systems contributed to low adoption and negative feedback.
- Disjointed data strategy and multiple taxonomies made it difficult to scale and govern processes effectively.
SOLUTION
4C Associates led a global source-to-pay transformation:
- Redesigned supplier onboarding and requisitioning
- Standardised taxonomies and master data
- Rolled out Pcards in 25+ countries
- Introduced AI-powered automated training
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