SUCCESS STORY
Transformation programme saves 323 FTE days a year and over $1m licence fees
- One of the world’s leading medical products and technologies companies.
our impact
Proving the value of digital transformation, this company went from a non-compliant data strategy to a streamlined, efficient set of processes that reduced supplier onboarding requirements by 52%, saved 323 FTE days a year through automation execution, reduced vendor onboarding by 50% through Pcard deployment and saved over $1m in licence fees.
Payment terms are now applied consistently, standardised taxonomies have given full spend transparency, 88% PO:invoice compliance has been achieved and user experienced has improved dramatically, with Net Promoter Scores rising from -55 to +33.
the Business challenge
They engaged 4C to lead their full source-to-pay transformation programme, managing stakeholders across 25 countries to improve efficiency and compliance. The key objective was to transition transactional business process to their three global shared services centres, whilst automating processes and enhancing user experience.
Our Approach
4C established a global transformation programme with cross-functional workstream alignment, change and communication strategies
We redesigned processes, including supplier onboarding and requisitioning
Standard taxonomies were deployed with new master data governance
Pcards were deployed to over 25 countries
P2P training was automated, using an AI solution